Microsoft Operation Center

Managing both daily IT operations and relations with multiple service and product suppliers is quite a difficult and strenuous process for all organizations. Acquiring management of all information and communication technology environments from a reliable service provider increases productivity.

For this purpose, we offer “Managed Services”, based on a model compatible with unique infrastructures and needs. In cases requiring specialized expertise or having restrictive parameters like time and cost, we decide on the most appropriate solution with our customer and promptly put it into practice.  With our broad ITIL experience, we help our customers to focus on their main field of activity and decrease IT investment costs.

In line with the developing technologies, institutions and organizations increasingly request management of their IT infrastructure and transition to cloud. Today, many organizations plan to invest in cloud Technologies, however they have questions on executing an integrated transition. Adding budget restraints to the difficulty of finding, training, and keeping competent staff, all organizations feel the challenge of effectively managing, monitoring and operating an incident response infrastructure while keeping up with the rapid change in technology.

The Microsoft Operation Center we have structured to meet all these needs and for organizations to get the maximum efficiency from their cloud investments using their existing employees, is operated in global standards where expert staff work 24/7 and global technology partners and leading technologies in their fields operate in integration. On the other hand, we proactively monitor the system and network infrastructure with service monitoring tools, and we ensure that possible problems that might arise in our applications are detected in advance and the necessary precautions are taken against them.

Our Network Operation Center established for this purpose, offers network monitoring and management support in order to provide the most qualified service for the central management of businesses by keeping the costs of the installation of necessary infrastructure and employment of relevant staff to a minimum, in line with the system integrator vision of our institution.